Experience

DevOps Engineer · Ascot Group
Houston, TX · 2025 — Present
  • Led adoption of Terraform and designed infrastructure-as-code solutions with Terraform and Bicep across multiple projects.
  • Developed a Terraform module to deploy Azure DevOps build agents in an air-gapped environment, streamlining build automation.
  • Designed and provisioned Azure Databricks infrastructure via Terraform to support data engineering workloads.
  • Created an Azure PowerShell Runbook to automate monthly application registration reporting for the Cybersecurity team.
  • Supported Azure IAM configurations, pipelines, and build agent deployments as needed to unblock engineering teams.
Site Reliability Engineer · Gimmal
Houston, TX · 2022 — 2025
  • Built out monitoring and logging across 3 SaaS products using Sumo Logic, Azure Application Insights, and PRTG, improving visibility and uptime.
  • Created Go CLI tooling to troubleshoot SaaS issues, speed up data retrieval, and eliminate click-heavy operations.
  • Automated deployments of 300+ servers with Azure DevOps and TeamCity pipelines, reducing manual toil and deployment time.
  • Wrote PowerShell scripts to streamline deployments and updates, saving hours per release and cutting update time by 60+ minutes.
  • Developed PowerShell tool to generate monthly SSL certificate reports, reducing SSL-related outages by 90%.
  • Rolled out Azure AD MFA policies and automated storage key swaps to strengthen security and reduce escalations with minimal client friction.
  • Provided 24/7 production support, incident response, and debugging to uphold SLO commitments.
Technical Support Engineer · Gimmal
Houston, TX · 2021 — 2022
  • Owned triage: routed and resolved ~40% of incoming tickets end‑to‑end.
  • Administered Salesforce users and customer access across internal systems.
  • Partnered with Dev, QA, and Success to accelerate fixes and close the loop with customers.
Technical Support Team Lead · MBS Secure
Pearland, TX · 2020 — 2021
  • Coordinated with DevOps team on production incidents and platform changes.
  • Wrote and maintained knowledge base articles and incident documentation.
  • Provisioned VPN/RDP access and resolved cloud software issues.

Selected Projects

Cloud Resume Challenge
  • Static site w/ CI/CD to Azure Blob Static Website + Front Door.
Linux Media Server / Homelab
  • Self‑hosted services (arr‑stack, backups, monitoring); automated updates & alerts.

Education

B.S., Information Technology · Western Governors University
Remote · 2019 — 2021
Backend, SQL & DevOps with Python · Nucamp
Remote · 2022